WELCOME to my BLOG

This feels like one of the scariest posts I have ever written, but it’s been a long time coming and the timing seems right. So I am just going to say it – after a lot of consideration Justin and I have decided that the Printing & Production side of Molly and Tom is coming […]

I thought I would take the time to talk about building trust within ourselves, our business and how this impacts the trust we build with our clients. I have been an entrepreneur for over 10 years, I have never had a corporate job, and living this way has forced me to build a sense of […]

I thought I would share what the past five months have looked like since I last logged into our Instagram account. It seems to be the question I get asked most often these days, and I can honestly say that not much has changed (and yet so much has changed, for me personally).  When I […]

A few weeks, while on a bike ride, chasing after my daughter as she sped off into the distance it hit me – this was my definition of success, riding a bike with my daughter at 4pm in the afternoon! A little under a year ago, I was at a really low point. I felt […]

This morning I was really feeling inspired by the spring energy all around me, a gentle reminder for me to start to think about spring cleaning (metaphorically speaking), our business and our client experience. A lot has changed over the past two years, things have come to an end, exciting new opportunities have emerged and […]

Last night Justin and I were sitting having a chat, and he said to me, “you know it’s funny how this week everything just suddenly felt normal”. And it’s true, after a full month in our new home & studio, suddenly things just felt more natural, we had eventually found our rhythm.  This got me […]

What even is a Client Experience Strategy – you might be saying? Well it’s something that has developed organically over the years, through common questions we get asked over and over again. The main question being “ I want to deliver a beautiful welcome gift to my clients, but don’t know where to start” or “ I have seen […]

Autumn is my favourite time of the year. There is something so beautiful about the falling leaves, the way they gently float to the ground in the wind, and the beautiful colours that lay scattered beneath your feet. There is so much beauty. I look up to the trees and see their wisdom and how […]

My guess is that you have read somewhere on Pinterest or Instagram about how important it is to be sending your clients a gift, thanking them for booking with you! And while that is true, it’s always important to zoom out and look at your overall client journey and the service that you provide.  Your […]

Lately I have just been finding myself more disconnected to my screen, and more connected to my actual LIFE & BUSINESS. I think the best way to describe 2020 was a year spent looking at instagram and constantly feeling like a complete failure. Being connected to other people is incredible, but sometimes it also leaves […]